Prestwich & North Western Housing Association Ltd

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updated on 21 June 2019

Opening Times

ThursdayTh
09:00 – 15:00
FridayFr
09:00 – 15:00
SaturdaySaClosed
SundaySuClosed
MondayMo
09:00 – 15:00
TuesdayTu
09:00 – 15:00
WednesdayWe
09:00 – 15:00
Closed.
Opens in  7 h 52 min.
7 h 52 min

Description

Tenants satisfaction survey 2006 The Association has recently carried out a satisfaction survey amongst the residents of Rectory Green and we received replies from just under 60% of the residents. From the results we now know that we have at least 6 wheelchair users and that 105 tenants think that the rent represents very good or failry good value for money, a total of 92% of the replies received. We also now know that over 99% of tenants are either very satisfied or fairly satisfied with our services and that over 98% are very satisfied or fairly satisfied with their accommodation.
Most people contact the office by visiting, with the phone being the second most used method of contact. Over 90% of tenants were either very satisfied or failry satisfied with the way we deal with repairs and of those who answered the question 98% said that the contractor was polite and over 97% said that the contractor was tidy.
We will be using the results to assist in the future planning of the Association. The following is a graphical summary of the key points from the survey.


Keywords:
Housing Association, Housing, Housing Projects, Housing Accommodation, Housing Providers, Property, Society, Trusts & Co-Operatives
Prestwich & North Western Housing Association Ltd is listed in the following categories:

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